Client Testimonials

"Our relationship with our representative has been tremendous. He has been with us through each step of the transition process, taking ownership for questions that developed along the way and has demonstrated utmost commitment and professionalism."
—Heather Johnson, Finance
Baby Legs
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“The transition to Gravity Payments from our former credit card processor was fast and easy: Since switching to Gravity Payments, Alberta Cooperative Grocery has been saving between $500 and $600 every month, and that’s compared to the national bank I was processing with prior. That’s a savings of roughly 20%!
—Rachel Heichen, Operations
Alberta Cooperative Grocery
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"I have found that Gravity Payments is by far the best merchant services provider on the market.  They had me up and running transactions in 24 hours! Their fees are the lowest I’ve seen in the industry.  Their service is unparalleled.  I’m a customer for life!"
—Zane A Undercoffer
Global Market Research
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“This letter is to recommend Gravity Payments credit card processing. We have been very happy with their services: their rates are reasonable; service is extremely competent and professional. My deposits are fast and reliable. I recommend them highly!”
—Marlene Hall, Owner
Gordito’s Restaurant
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My representative’s knowledge of the Merchant Processing industry has impressed me. He works with the client in ascertaining their needs, trouble-shooting their issues, and he provides an honest assessment of the client’s fit with their current processor and Gravity Payments…delivering the first-rate service that I expected.”
—Karen Sutter, V.P./Director of Marketing
Mid-Valley Bank
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I’m [also] very satisfied with the rates they offer, and I believe they do their best to keep our cost low and their standard of service high. It feels as though the employees at Gravity Payments really care about the services they provide and go above and beyond in order to make sure our company’s needs are met. I would recommend them to any business that is in need of a reliable, trustworthy credit card processor.”
—Peter Carter
Moss Alley Motors
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“It is my pleasure to recommend Gravity Payments as a merchant service provider. Their rates, responsiveness and professionalism are unparalleled. Their ongoing and effective support for my terminals, processing and gift cards has definitely bolstered my loyalty.”
—Mike Horri, Owner
Pasta Freska
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“After switching to Gravity Payments to service our bankcard processing I have been consistently amazed by the level of service they have provided. So often, when contracting with new vendors, the service disappears once they have your business.

Gravity has responded almost instantly to any concerns we have had or questions about our service. I would highly recommend their business to anyone that wants to receive superior service and also get a discount that is very competitive, in fact less expensive than any other processor we approached. Additionally, our representative, Carrie Toppano has represented Gravity Payments as if she owned the business. I cannot give higher praise to a company,..”
—David Booke, General Manager
Luly Yang Couture
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